Privacy Policy

Overview

ColorSnap: Color Identifier is a privacy-focused application for identifying and working with colors using the Live Camera Color Picker, photos you capture in the app, images you select from your gallery, and HEX values you type in yourself. Color analysis is performed locally on your device. The optional Help & Support feature is the only intentional feature that sends support information to our service, and only when you choose to use it. This policy explains what stays on your device and what is sent when you contact support.

Pricing and Optional Features

ColorSnap is free today. If optional paid features are added later, the app and this website will explain what they cover.

Local Color Analysis

Whether a color comes from the live camera preview, a photo you take, an image you select, or a HEX value you enter, the analysis runs on your device. ColorSnap does not upload the camera feed, captured photos, or selected images to our servers for color identification, and the color tools keep working without a network connection. The only image that can leave your device is a screenshot you deliberately attach to a Help & Support request, as described below.

No Account Required

ColorSnap does not require you to create an account, sign in, or provide personal information to use its color identification features. Personal information is requested only if you voluntarily use Help & Support, which asks for an email address so we can reply. Sending a support message does not create an account and is not required to use the app.

No Selling Personal Data

ColorSnap does not sell personal data, including information sent through Help & Support. The app is not designed around selling user information or building advertising profiles. Support messages may be handled by service providers that help operate, host, secure, and deliver the support service, only as needed to deliver a message and respond to it, or where required by law.

No Advertising, Tracking, or Analytics

ColorSnap does not include third-party advertising, behavioral advertising, or third-party advertising trackers, and it does not need an advertising identifier for its normal operation. The app does not include third-party analytics or usage-tracking software, and support messages, screenshots, email addresses, and names are not shared with advertising platforms.

Camera Permission

ColorSnap requests camera permission when you choose to use the Live Camera Color Picker or capture a photo for color analysis. Camera access is used only for these features. Color analysis is performed locally on your device, and camera images are not uploaded to our servers for color identification. Microphone recording is not enabled in the app, and you can decline camera permission or revoke it later in your device settings; gallery images and manual HEX entry continue to work.

Gallery Image Selection

When you choose an image from your device, ColorSnap uses the system image picker. The app does not request broad access to your photo or media library, and the Android build explicitly blocks broad image, video, and external-storage permissions. Only the image you select is made available to ColorSnap for local color analysis.

Color Accuracy

ColorSnap reports the color values it measures, and those results are practical rather than exact. Lighting, shadows, glare, white balance, camera processing, image compression, displays, and the surface of an object can all change the color that reaches the app. Improving a result never requires sending your images to us.

Data Stored On Your Device

ColorSnap keeps its data on your device rather than in an online account. That includes whether onboarding has been completed, your preferences and settings, your color history, your favorite colors, and your Smart Sample settings. These records stay on the device and are not uploaded to our servers. You can clear color history, remove favorites, and reset settings from within the app.

Help & Support Requests

ColorSnap includes a Help & Support screen that can be used to contact us. Using it is optional and is not required to use ColorSnap's color identification features. When you send a message, ColorSnap submits the name you optionally provide, your email address, the category you choose (support request, feature suggestion, bug report, general feedback, or another inquiry), your subject, and your message, together with the app and device details listed below, an anonymous installation identifier, and a screenshot if you chose to attach one. This information is collected only when you choose to send a support message; the app does not ask for an email address or name during normal use.

Optional Screenshot Attachment

One image, such as a screenshot, can optionally be attached to a support message to help explain a question or a bug. Attaching an image is never required. ColorSnap does not capture screenshots automatically; the attachment is only the image you select through the system image picker, so anything visible in that image is sent with your message. Supported formats are JPEG, PNG, and WebP. Selected screenshots may be resized and re-encoded before upload so the attachment stays within our size limits, and our support service re-encodes the image again when it processes the request.

Technical Information Included With Support Requests

To help us understand and troubleshoot a report, a support message also includes basic technical details about the app and device: the app version, the platform (such as Android or iOS), the operating system version, the device model, and the language or region setting. These details are included only with support messages.

Installation Identifier

A randomly generated installation identifier is stored on the device and included with support requests to help prevent abuse and manage support request limits. The same identifier is reused for future support messages. It is not an advertising identifier, an IMEI, or a device serial number, and it is not intended to identify you personally.

How Support Information Is Used

Information submitted through Help & Support is used to respond to support requests, investigate reported bugs and troubleshoot technical problems, process feedback and feature suggestions, prevent spam and abuse, including applying reasonable limits on how many support requests can be sent, and maintain support records where reasonably necessary. As with any internet request, a support request also reaches our support service with the network address it was sent from, and that address is used in a hashed form for those request limits. Support information is not used for advertising.

Support Data Storage and Retention

Colors, history, favorites, settings, and other ColorSnap app data continue to be stored on your device and are not sent to us. They stay there until you remove them in the app, clear the app's data, or uninstall the app. Information submitted through Help & Support is transmitted to our support service so that the request can be reviewed and answered, and it may be kept only for as long as reasonably necessary to respond to the request, investigate issues, prevent abuse, meet applicable obligations, and maintain necessary support records.

Deleting Your Information

Saved colors, favorites, and history can be deleted from within the app, and removing ColorSnap from the device removes the app data stored on that device, including the installation identifier. Uninstalling the app does not automatically delete support messages that were already sent. To request deletion of support information associated with you, email support@syedshahbazhussain.com, or follow the steps on the data deletion page.

Security

We use reasonable technical safeguards, including HTTPS for support requests transmitted to our service, and reasonable organizational measures intended to protect information submitted through Help & Support. No method of electronic transmission or storage can be guaranteed to be completely secure.

Contact

For privacy questions, email support@syedshahbazhussain.com. Developer information is available at https://www.syedshahbazhussain.com.